The 23rd edition of the IBS Cargo Forum (ICF) took place from November 19 to 21, 2024, at the Marriott Hotel, Bangalore. The three-day event brought together business and technology leaders to brainstorm and discuss current challenges and future innovations essential for a truly digital future for the air cargo industry. The forum showcased IBS Software’s ongoing investments and upcoming developments to the iCargo platform, designed to empower customers with digital tools for success with their global air cargo business.
Somit Goyal, CEO, IBS Software said, “The IBS Cargo Forum underscores our commitment to innovation and collaboration within the air cargo community. By bringing together leaders and visionaries from leading global and domestic airlines, we are addressing the challenges of today and paving the way for a more efficient and sustainable future, together. Our ongoing investments in the iCargo platform and eco system reflects our dedication to empowering our customers with the technology they need to become successful in the digital future of air cargo business.”
Ashok Rajan, Senior Vice President & Head of Cargo & Logistics Solutions, IBS Software commented, “ICF convenes every six months. The event brings together the whole iCargo customer community of airlines and handlers under the IBS Software Cargo Forum banner for face-to-face interaction and engagement. ICF also enables customers to engage in discussions that shape the future of digital tools for air cargo businesses. Currently, iCargo handles around 50% of the world’s air-cargo and we remain excited and committed to supporting this community and fostering collaboration, so all airlines can leverage technology, enhance operational efficiency and improve customer satisfaction.”
The iCargo community made up of customers and business leaders help influence the development of iCargo, by sharing their insights and expertise to shape the future direction of the product roadmap and co-create value with the iCargo customer community.
The agenda for the ICF covered keynote sessions and discussions, including:
- Next Generation Technologies and innovations in air cargo technology
- Partnerships in Air Cargo and strategies for building successful collaborations
- Developments in Analytics Tools and how data analytics is transforming air cargo operations
- Workshops led by industry experts, focusing on practical applications of iCargo tools
- Discussions on the IATA ONE Record standard and its implications for the future of air cargo as well as how IBS is supporting the ONE Record standard
- User Community sessions and look ahead at future initiatives.
Today, 36 global airlines and handlers leverage iCargo to effectively manage their air cargo operations, this includes sales, operations, handling, air mail and revenue management, highlighting the platform’s integral role in streamlining and enhancing air cargo processes.
The IBS Cargo Forum, generally held twice a year, has been a cornerstone event since its inception in 2012. The event in Bangalore saw participation from over 200 delegates from customers and IBS Software.
