The Kenya Ports Authority (KPA) has moved its cargo handling services to the government site e-Citizen in order to meet the administration’s goal of turning paperless in its operations.

Gilbert Lagat, the chief executive of Shippers Council of Eastern Africa (SCEA) stated, “The move will increase efficiency as we can track our transactions and identify whenever there’s a delay. We are asking the government to move to other state agencies to make our ports efficient to reduce the cost of handling cargo”

“The new KPA page provides visibility into the entire chain by employing technology to digitise both the operational and payment processes, offering real-time tracking for users to see all shipments and their documentation from single access,” said a KPA official.